Privacy Policy

Last Updated: August 2026

Welcome to Fixit Abu Dhabi. This Privacy Policy explains how we collect, use, store, and protect information when you visit https://fixitabudhabi.ae/ or contact us regarding our products and services.

By using our website or submitting your information to us, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a contact or enquiry form
Request a quotation
Book a consultation, site visit, measurement, or service
Contact us by phone, WhatsApp, or email
Request information about our products or services
Place an order or make a service request

Depending on your interaction with us, the information collected may include:

Name
Phone number
Email address
Property or project details
Service requirements
Measurements or specifications
Billing or transaction information
Any other information you choose to provide

We may also automatically collect limited technical information when you browse our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

How We Use Your Information

We may use the information we collect to:

Respond to enquiries and customer requests
Provide quotations and estimates
Schedule consultations, measurements, deliveries, and installations
Process orders and provide requested services
Communicate with you about your enquiry, order, or project
Improve our products, services, and website
Maintain website security and prevent fraudulent or unauthorized activity
Analyze website performance and visitor behavior
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted by law and applicable consent requirements

We only use personal information for legitimate business purposes or as otherwise permitted by applicable law.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure marketing or advertising performance.

Cookies may help us:

Understand how visitors use our website
Improve website performance and user experience
Measure advertising and marketing campaigns
Remember certain preferences
Identify technical issues

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

Analytics & Third-Party Services

We may use third-party services such as analytics, advertising, communication, payment, hosting, or website functionality providers.

These providers may process certain information according to their own privacy policies and applicable contractual or legal requirements.

Third-party services may include analytics and advertising platforms used to understand website traffic, measure campaigns, or improve our online services.

We do not sell your personal information to third parties.

WhatsApp, Phone & Email Communications

If you contact Fixit Abu Dhabi through WhatsApp, telephone, email, or other communication channels, we may use the information you provide to respond to your enquiry and provide the requested products or services.

Communications through third-party platforms such as WhatsApp may also be subject to the privacy policies and terms of those platforms.

Sharing of Personal Information

We may share relevant information with trusted third parties where reasonably necessary to operate our business and provide requested services.

These parties may include:

Service providers and contractors
Installation or delivery teams
Suppliers and manufacturers
Payment service providers
Website hosting and technology providers
Analytics or marketing service providers
Professional advisers where necessary
Government authorities or law-enforcement agencies where required by law

We only share information where there is a legitimate business, contractual, operational, or legal reason to do so.

Data Security

Fixit Abu Dhabi takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal or regulatory obligations.

The retention period may vary depending on the nature of the information and the reason it was collected.

Your Privacy Rights

Subject to applicable UAE laws and regulations, you may have rights regarding your personal information, including the right to:

Request information about personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Object to certain types of processing where applicable
Request restrictions on certain processing activities where legally available

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

Children’s Privacy

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children without appropriate parental or legal authorization. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

Changes to This Privacy Policy

Fixit Abu Dhabi may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updates will be published on this page with a revised Last Updated date.

We encourage visitors to review this page periodically to stay informed about how we handle personal information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Fixit Abu Dhabi
Phone/WhatsApp: +971-55-472-2980
Email: info@fixitabudhabi.ae
Website: https://fixitabudhabi.ae/

We value your privacy and are committed to handling your personal information responsibly and transparently.